Journal paper
Entry Year2011
Journal levelSSCI
Paper title (chapter)Service Quality, Relationship Quality and Customer Loyalty in Taiwanese Internet Banks
Name of journalSocial Behavior and Personality
number of chapters39
Issue No.8
Name of author (Chinese)Po-Young Chu
Name of author (English)Po-Young Chu
AuthorsGin-Yuan Lee, Chu, Po-Young, and Yu Chao
Number of authors3


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