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研討會論文
學年度2002
論文名稱(篇名)Designing an Integrated Call Center Using Internet and Wireless Telephony Technology
會議名稱Proceedings of the 30th International Conference of Computer & IE
作者中文名張力元
作者英文名Charles V. Trappey
全部作者Trappey, C.V., Trappey, A.J.C., and F.-C. Hsu
會議地點Tinos Island, Greece

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