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研討會論文
學年度2012
論文名稱(篇名)Knowledge discovery of customer satisfaction and dissatisfaction using ontology-based text analysis of critical incident dialogues
會議名稱Proceedings, 2012 IEEE 16th International Conference on Computer Supported Cooperative Work in Design (CSCWD 2012)
會議開始時間2012-05-23
會議結束時間2012-05-25
發表年度2012
作者中文名張力元
作者英文名Charles V. Trappey
全部作者Trappey, C.V., Wu, Hsin-Ying, Liu, Kuan-Liang
會議地點Wu Han, China

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