AASCB
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| 學年度 | 2013 |
|---|---|
| 論文名稱(篇名) | Knowledge discovery of service satisfaction based on text analysis of critical incident dialogues and clustering methods |
| 會議名稱 | Proceedings, 10th IEEE International Conference on e-Business Engineering (ICEBE 2013) |
| 會議開始時間 | 2013-09-11 |
| 會議結束時間 | 2013-09-13 |
| 作者中文名 | 張力元 |
| 作者英文名 | Charles V. Trappey |
| 全部作者 | Trappey, C.V., Wu, Hsin-Ying, Liu, Kuan-Liang, Lin, Feng-Teng |
| 會議地點 | Coventry, UK |
