Seminar paper
Entry Year2010
Paper type會議論文
Paper title (chapter)A framework of customer complaint handling system
Name of conference2010 7th International Conference on Service Systems and Service Management (ICSSSM)
Conference starting time2010-06-28
Conference closing time2010-06-30
Year of publication2010
Name of author (Chinese)Charles V. Trappey
Name of author (English)Charles V. Trappey
AuthorsTrappey, A.J.C., Lee, Ching-Hung, Chen, Wen-Pin, Trappey, C.V.


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